For Premium and VIP members, if the minimum quota is not met each year, a new member will be reclassified.
MEMBER RANGE DURATION
For Welcome class: Until membership cancellation.
For Premium and VIP tiers: Membership tier will be maintained when the customer has purchased the required amount of the membership tier by December 31 of each year.
Accumulated points will automatically expire and cannot be restored if you do not make any purchases by December 31 of each year.
In case you have used points but later decide to return the goods, the points that are refunded will be according to the current time limit.
In case you cancel your member account, all accumulated points will expire and cannot be restored.
Policy to redeem accumulated points: 1,000 VND = 1,000 points.
Customers can redeem points at any time, points will be deducted from the order.
SMAVT International CO., LTD
Mailing Address: M Building, 09 8th. Street, Lot C7B-02A, Zone A, Saigon South New Urban Area, Tan Phu Ward, District 7, Ho Chi Minh City, Viet Nam
Phone number: +84 903 689 108
Working hours: 8:30am – 5:30pm